nike-max.com Nike dunk sb online store Shipping&Return.
Shipping
All the products are free shipping by the EMS.
EMS:5-10days
The EMS tracking website is: http://www.ems.com.cn/jsp/track/ttq/e-cha-xun-lian-jie.html
EMS tracking numbers will be sent by email when the order is shipped.
We also can agree the TNT,DHL...But you must pay the shipping costs.If you need,you can Email at:nikemax99@yahoo.com.
Return policy
Please read this policy carefully if you need to return your order.This is our Detailed Standard Return Policy. Unless another return policy is indicated, Shoes sold by nike-max.com are covered by this Standard Return Policy. Products with specific refund and return policies and deadlines must be returned within the time periods specified for each item.
nike-max.com will gladly accept the return or exchange in any cases of below :
1 - Product Defects
2 - Delivery mistake
You can choose:
1- Return for refund: 30 days money back
2- Return for exchange: 30 days exchange
Return process
1. The customer must contact us by email nikemax99@yahoo.com to get our confirmation and then we will send you all instructions, address and return authorization number for the item to be sent back to us.
2. Once you receive the confirmation email, please ship us your order. Return for refund item must be post-marked no later than 7 business days and return for exchange must be no later than 30 business days from the day you received it .
3. Allow 1-2 weeks for the credit to appear on your credit card statement and exchanged item is issued.
Return specification
1. If the customer sends the order back to us without priory contacting us and without proper authorization number or correct return address OR if the customer refuses the package when it is delivered we will not be in title to refund or exchange the item.
2. Please E-mail all returns request back to: nikemax99@yahoo.com. Please choose "Returns" as a subject. In the message you need to state:
* Your order number.
* Item(s) you want to return.
* The reason you want to make a return.
* Tracking numbers after your product has been sent out.
3. When we pick up the returns, we will be looking for your tracking number. Packages without tracking numbers emailed to us in advance will be returned to the customer .
4. Please be aware that returned items must be new and unused, and in unworn condition. "New and unused" means that there are no scratches, marks, or blemishes on the item, lost or stolen parts, damage due to personal misuse or negligence; there are no signs of wear on the product, the tags, or the case; and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used. The product is subject to final inspection before your return is processed. Products that are returned to cnreplicas with a missing and damaged will be refused to returned to you , if you return any physically damaged item to us ,the item will be returned to you at your expense.
5. Shipping costs:10% from your order total.(You must pay the return shipping costs.)
6. Please insure your return. We are not responsible for shipping damages .
7. Product Exchange: you may exchange your product for any other product in Skyia.com for equal or lesser value. If exchanged for a lesser value item the remaining balance will be refunded to you.
3 days goods Preparation
* Goods distribution
We guarantee all the items will be arranged to transfer to the Shipping company within 3 days as long as the payment are confirmed to be received. EMS tracking numbers will be sent by email when the order is shipped.
In addition, the following facts may delay the delivery:
1. large amount or variety of your order
2. You request to change the number or category of your order before shipping
3. Holidays or weekends,mainly because the leave of workers in the factory.
In case of the above situation may lead to delayed shipment, Our customer service will inform you by email in advance, explain and ask for your suggests.
* What to do if out of stock?
Since the large quantity of goods are shipped from our warehouse, sometimes temporary out of stock may happen, in this case we will contact you as soon as possible, you may choose what to do from the following suggests:
1. If the goods will arrive in a week, you may choose to wait for the goods.
2. If the goods will take long time to arrive, you may choose to change the Shoes.
3. You may reselect the same price product
4. You may give your idea and discuss with our service.
100% customs clearance guarantee
Some of our customers may query about the customs clearance, because these are the replicas. You dont need to worry about that, We have long experience on export, we can let our replicas pass the customs by our special way.We guarantee that the items will be sent to you safely. We are confident of this, in the event that a shipment is seized we will reship at our own expense.
If you have any other questions concerning the payment, please feel free to contact our service by email:nikemax99@yahoo.com.
If you want to back to home,you can check:nike sb Home.
